Shop with confidence, knowing that the purchases you make with your Platinum Mastercard are:
In case of damage, you will either get a new item to replace the damaged one or receive compensation for the item's total value, as per the store receipt
Mastercard does not undertake any insurance business or acting as an insurer, insurance broker, insurance advisor or insurance agent. AIG [or their authorized local representative], and not Mastercard, is providing the relevant insurance benefits. Mastercard does not advise any person on the merits of buying, selling, subscribing for, or underwriting a contract of insurance. The insurance program is conducted as a necessary part of other services provided by Mastercard in the course of its business. Aside from fees related to its services provided pursuant to this benefits program, Mastercard does not collect a fee or other remuneration collected for this insurance program directly from Mastercard cardholders.
Simply click here to file a claim online.
Banque Du Caire
Local: (+202)353-66068
Intl: +1-312-340-2533
Gulf Bank
Local: (+202)220-85640
Intl: +1-312-479-9131
Arab Bank PLC
Local: (+202)353-66065
Intl: +1-312-798-1714
Societe Arabe Internationale de Banque
Local: (+202)353-66057
Intl: +1-669-210-8281
Commercial International Bank
Local: (+202)353-66069
Intl: +1-312-340-2534
Al Ahli Bank of Kuwait - Egypt
Local: (+202)377-64955
Intl: +1-212-461-8076